My experience was excellent. I brought in my 2020 Accord Touring because I had an oil leak, which was very concerning, and I also wanted an oil change. Your techs found that the leak was caused by damage to the oil filter (a hole in the housing) resulting from improper past installation. J.C. Monroy was extremely helpful and professional, and I had my car back inside of 3 hours on a busy Saturday, which was phenomenal. I appreciate the efforts of J.C, and your team.
My advisor was helpful and courteous. He got me checked in and out in the fastest manner possible.
Knowledgeable service advisor, time expectations for my A13 service were met.. What I didn't like was the Service Parts staff, Both reps were on the phone, too busy to help me purchase a simple $1 car freshener from their counter. Waited a couple minutes, but then I just walked back to lobby to continue waiting for my car to get serviced (1.5 hours total), and neither one of them felt the need to help me. I would've expected one of them to walk up to the lobby where I was sitting/waiting, acknowledge I was at their counter for a ...
Great all around. I noticed that the Glendale dealership had a service special for the oil change I got. I wish that had been offered here since I paid $30 more for the same service.
The scheduled maintenance on my Civic was done quickly and without any hassle. Technician was friendly and helpful. My only complaint is that scheduling an appointment online ahead of time didn’t seem to save me any time and I still had to wait in a long line before being helped.
Great experience. Handled my unexpected flat tire efficiently and informed me of cause of damage and replaced tire.
Great and professional service . Very helpful and friendly. I really recommend this ocean Honda in north Hollywood
Great place to have my car service
I had a great experience, starting with Manager Letti, continuing with Salesman Lenny and ending with Adel in finance. Top notch.
I'm a first time buyer and had no clue what i was getting into when i walked into this dealer. I went with my mom and aunt who have also not purchased a car before. We were all nervous but right away we were greeted by Jorge Rodriguez who assured us he would help get us the best deal possible. (which he did!) Throughout the whole process, he was always kind and patient, even with the millions of questions thrown at him by us all. He was able to answer everything we asked and continuously made sure we understood ...
Trevor was my service rep and he is professional, knowledgeable and timely.
Serviced my f150 there (oil and filter change) via car doc and the service was excellent. Very friendly staff. Will certainly use them again for the same service.
Amazing dealer to get a car highly recommended great service great cars great hospitality h
Got my first brand new honda chr here! Staff was super friendly and helpful. They even sent us a picture of my family and our new car.
con cita alas 2:00 y de espera 3:40 y no entregaban carro
Really good experience. Quick in, quick out for minor service (oil change) with scheduled appointment. Thank you
Great service, went above and beyond for customer service, and even joked around with me a bit, cool place
My problem was evaluated professionally, and the steps to resolve it were explained in detail. The overall service was handled promptly and in a friendly manner.
Very courteous service people, and my car was done way before they promise I am very happy with the service congratulations for the great helpers!!
Service Advisor Jose Leonos and Tech. Juan Larios are very helpful. I had an issue with my car vibrates / clicking noise and they fixed it.